When you read about holidays and travelling, you often only here the positives associated with such trips vital that you book with a reputable travel company. If you opt for a travel operator with a history ofpoor customer service then you may well run into problems at a later date. Don't forget that a holiday is likely to cost a fair amount of money. That's why it makes sense to investigate fully before making a purchase.
It's a real shame when people simply don't do enough planning and then end up with a really horrible holiday experience.
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